Project Manager / Senior Solution Architect

We are currently looking for an Odoo Project Manager / Junior Solution Architect to guide our customers through their digital transformation.

As an Project Manager, you will lead and participate in development projects for our product and be involved in all development-related aspects of our technical operations.

You're accountable for the success of your projects and are an inspiration for your teams. You don't lose sight of the big picture and push towards shared goals.

A work visa will be provided to candidate as the job will be in Saudi Arabia.

Your everyday tasks

• Create Service Excellence by handling customer requests or concerns quickly and professionally
• Maintain a pleasant and long-term relationship to identify and close new business opportunities
• Frequently visit your assigned customers and define the short and long term vision and application landscape
• Frequently evaluate the customers satisfaction level
• Propose services to improve key- and end-users application knowledge
• Delegate and direct service tasks
• Align team members to ensure the customer and delivery goals are met
• Performing administrative tasks, such as monitoring incoming tickets, monitoring team performance on your assigned projects, reviewing forecasted delivery versus actuals, …. You will lead and take entirely the responsibility of your project implementations from A to Z.
• Improving service methods to increase the service desk's productivity and meet the customer service level agreement.
• Through lessons learned experiences, ensure the company's high standards, efficiency, and productivity goals are met
• Maintaining strong relationships with operational teams Deliver and Advise

Your profile

To succeed in your mission, you must have a positive, solution-focused mindset.

• You have a Master's degree in business, administration, or related field - Having an Accounting or Finance certification is a big plus !
• You have already project delivery and management experience - Minimum of 5 years expected for this position !
• For you the IT service industry has no secrets
• Knowledge of ITIL and Scrum methodologies will make your job easier
• You have excellent leadership, communication, and customer relationship skills
• By knowing ERP and with good organizational skills you customers will love your advise
• With strong creative thinking you will be able to turn problems into opportunities
• You have the ability meeting deadlines and remain calm when others aren't

Our Offer

• You will work full-time (40 hours/week) on a permanent contract
• You benefit from an attractive salary package
• Being part of an international group, it gives you future perspectives across countries & regions
• You have the possibility to evolve in a company in full expansion
• You will join a young, enthusiastic and passionate team that is waiting for you
• You will work with managers who are close to their teams, who take responsibility and values initiative: "Alone we go faster, together we go further".
• You benefit from flexibility regarding telecommuting
• You will be part of a confidential and efficient recruitment process
• Start date : ASAP